Ring doorbell picture quality

Ring doorbell picture quality DEFAULT

Ring Video Doorbell Review

Set-Up and Installation

The app felt well-designed with user experience in mind. After going through the setup process, we started to notice some pretty cool features. More on that later, though. We need to get it installed first.

The process began by walking us through the device set up. After we entered some standard information, we were prompted to name our doorbell. We weren’t feeling particularly creative, so we selected &#;Front Door&#; from the standard choices.

Ring Doorbell Setup

Ring Doorbell Setup

After that, we needed to power on the device. We did this by sliding the battery into the bottom of the unit, at which time a mechanized voice told us the Ring was in setup mode. Not a huge deal, but little feedback details like that are helpful and worth noting. Then to link the Ring app with the doorbell we were prompted to scan a small QR code on the back of the device. No problem there.

Pro Tip: If you’re installing the Ring with a battery-powered configuration, plug the battery pack in overnight to charge all the way before you’re planning to set the doorbell up.

Once that was done, we had to connect the Ring doorbell to our Wi-Fi. While the app doesn’t tell you to do this, it’s important that you select the GHz channel on your router (if you have it). While it’s a little counterintuitive since the 5 GHz channel offers faster speeds, GHz is actually better at penetrating walls and is better suited for connecting a device like a video doorbell.1

After it connects to the Internet, the Ring will automatically update its firmware. The app told us this process could take up to five minutes, and we found it took every second of that. Be patient! Grab lunch or something.

Ring Doorbell - Updating Firmware

Ring Doorbell &#; Updating Firmware

After we finished eating our sandwich, our Ring Video Doorbell 3 was fully updated and ready to physically install. Here the app prompted us to watch a video on a new feature called Modes. Using Modes, we can sync all of our Ring devices together and change their settings based on privacy and security needs. For example — if you’re home, you don’t necessarily want an indoor camera alerting you every time there’s motion. If you’re away, though, you might want to turn that functionality on. Remember when we said Ring’s really great with versatility? That’s another example of what we’re talking about.

And just to give you an idea of the devices you can link up using Modes, here’s a few notable products from the Ring family:

Ring Product NameDevice TypePrice
Indoor CamSecurity Camera$
Stick Up CamSecurity Camera$
Spotlight CamSecurity Camera$
Floodlight CamOutdoor Light/Camera$
Solar PanelPower Source$

So Modes seems pretty cool, but since we’re just installing one doorbell camera, it’s not immediately necessary for us.

Once we finished learning about the Modes feature we landed on the app’s home screen. Hmm? No prompts on how to install the unit itself? That’s a bit frustrating. To find the physical installation instructions we had to dig into the settings. While we’re pretty competent with installing video doorbells, this might be frustrating for a first-timer.

Pro Tip: If you decide to wire the Ring Video Doorbell 3 into your existing doorbell wiring, make sure you’re following safety protocols. Working with electricity can be dangerous!2

Also worth noting, the Ring does not come with a chime — either wired or wireless. The unit itself will ring when the doorbell is pressed by a guest, but if you think you’ll miss the traditional &#;ding dong&#; of a doorbell, you should consider purchasing a chime.

Once we found the instructions, the installation process was super straightforward. All it took was two screws to secure the mounting bracket, and four screws to secure the Ring doorbell to it. One thing we noticed, though — the Ring is designed in such a way that we couldn’t use our drill to screw the doorbell into place. That was kind of a pain, but it was still pretty easy using the provided screwdriver. Another handy touch is that Ring includes a level that snaps into the unit during the install so we were able to make sure it was perfectly squared up before tightening.

Installing the Ring Video Doorbell 3

Installing the Ring Video Doorbell 3

Alright — now that the unit was in place, it was time to secure the faceplate. We liked the monochromatic look the bronze option offered, so we went with that. We’ve got to say, though, it’s unfortunate Ring went with the material they chose here. It’s lightweight and feels a little cheap. We also found it didn’t connect as securely as we would have liked it to — even after we screwed the final screw into the bottom of the unit. Is it a deal-breaker? No, but we sort of expected more from one of the video doorbell market leaders.3

Even though we were a little underwhelmed with how the Ring is designed and how it’s made, we’ve got to say, we were blown away once we started using it.

Ring Video Doorbell 3 Installed

Ring Video Doorbell 3 Installed

Sours: https://www.safehome.org/doorbell-cameras/ring/reviews/

How to Fix Poor Video Quality Issue on Ring Doorbell?

Test 1:  Poor WiFi Signal Strength to Fix Poor Video Quality Issue on Ring Doorbell

Step 1: Remove the ring device from its mounting and place it in the same room as your Wi-Fi router.

Step 2: Go to your Ring app on your phone, tablet or computer system.

ring doorbell pixelated

Step 3: Make sure that you have turned your cellular data off and you are connected to the same network as your ring device.

Step 4: Click on your device.

Step 5: Trigger an event on your ring device which will signify that pressing the button on your doorbell or reactivating the motion sensors on a camera.

ring doorbell poor video quality

Step 6: Answer the event and then analyse the resulting video.

The End Result that You will Get from the Above Test will be as follows:

The Footage will be Crisp and Clear: While you have placed your router in the same room as your ring device and the footage looks good then the issue persists due to the distance between your router and your Ring device.

You should, in this case, try to place both the devices closer to each other or maybe extend your Wi-Fi signal out to your Ring Device using Wi-Fi extender.

The Footage will be Pixelated: You need to perform a Wi-Fi speed test if you are getting heavy pixelation even if you placed both the devices closer to each other.

Poor Video Quality Issue on Ring Doorbell

Here are the steps to perform the test.

  • Go to your Ring app on your phone, tablet or computer system.
  • Select your device name.
  • Click on the device health panel.

how to improve ring video quality

  • Click on test your wi-fi under the tools tab.
  • Make sure that you have turned your cellular data off and you are connected to the same network as your ring device.
  • To run a test that will measure your upload or download speed, click on start.
  • Both upload and download speeds should be 1 Mbps or greater, although anything above 2 Mbps is ideal.
  • See the numbers on your wi-fi speed test. If the upload or download speed is below 1 Mbps then you need to replace your router.
  • Severe Pauses in Live Video: You need to try restarting your router in case your video stutters, pauses or freezes in the middle and also if your wi-fi goes down to a low speed.
  • Disconnect your router and wait until 30 seconds.
  • Now plug it back in.

Delay Before the Video Begins to Play: Slow Wi-Fi also leads to this because it might not meet the minimum requirements of the video you are playing.

Begin with restarting your WiFi router and mobile phone or computer system, whichever you are using to play a video and check if you see the normalcy in your network speed.

Test 2: Steps for Travelling Signal Strength Test to Fix Poor Video Quality Issue on Ring Doorbell

This second check is meant to seek out wherever your signal is losing strength between your router and your Ring device. Once again, you will be conveyance your Ring device about to your router so as to attenuate any interference from your home's design or distance.

Follow the below steps to run the test.

  • Remove your Ring device from its mounting and convey it into a similar area as your Wi-Fi router.
  • Open your Ring app on your sensible phone or pill.
  • Trigger an occasion on your Ring device. This might mean pressing the button on a buzzer or activating the motion sensors on a camera.
  • Answer the event and examine the ensuing video.
  • Walk through your home slowly, carrying each Ring device and sensible device, examining the video as you progress toward the placement wherever your Ring device is generally mounted. Note the standard of the video as you progress through the house.
  • When you leave your home together with your Ring device, make sure to shut your door behind you.

Poor Video Quality Issue on Ring Doorbell

Depending on the however way your router is from the placement wherever your Ring device is sometimes mounted, you'll begin noticing variations in your video quality as you progress far away from the router.

This could provide you with an honest plan of wherever the strength of your signal begins to drop off. Go searching at that time and contemplate the trail your signal must go forget there.

Have You Ever Turned a Corner or is There a Wall or Bigger Home Decoration or Device Which will be Inflicting Interference Between the Router and your Ring Device?

In case you lose the signal while bringing your device through an outside door. There are certain materials that might hinder the process to fix the poor video quality issue on the Ring doorbell.

  • Brick, concrete, or stone: Materials like these block the signals from your Wi-Fi.
  • Aluminium: Aluminium will also either block the Wi-Fi signals or will reflect them in unusual directions.
  • Security doors: Wi-Fi signals might get easily blocked due to the thick metal doors.
  • Stucco: Stucco has chicken wire inside it that can act as an attractor and blocker for Wi-Fi signals.

In the above cases where the walls are made up of the listed materials then try to place your ring device closer to your router or extend your Wi-Fi signal out to your Ring device. We hope the above article helped you to fix poor video quality issues on the Ring doorbell.

Sours: https://www.smartdeviceshelp.com/blog/how-to-fix-poor-video-quality-issue-on-ring-doorbell
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Ring Video Doorbells Review

Ring doorbell cameras are some of the most popular models on the market. But are they really the best? See how Ring video doorbells stack up.

Ring Video Doorbells let you take a peek at what’s happening on your front step without having to open the door—or even be at home. If you’re frustrated by porch pirates or pushy salespeople, then video doorbells like Ring’s are one way to protect your stoop.

Ring’s doorbell cameras aren’t our favorite models on the market. They have some concerning privacy and security flaws, and there are other models with smarter features like package detection. But Ring is a popular brand, and these cameras will work with any other Ring stuff you have, like Ring smart lights.

Best Ring video doorbells

Ring logo
Ring video doorbells comparison

*Not currently sold by the manufacturer on Amazon.com

How Ring video doorbells work

Ring Video Doorbells let you choose from hardwired and battery-powered models

Ring has a bunch of different video doorbell models, and the main differences are power source and style. If you want something smaller and slimmer that uses your existing doorbell wiring, then Ring’s affordable Ring Video Doorbell Wired will do the job. If you prefer something that runs off a battery, then the Ring Video Doorbell 3 Plus will be better.

Ring Video Doorbell shown on a wooden table surrounded by the tools and accessories that come with it

All Ring Video Doorbells have the same basic features

No matter which Ring doorbell camera you get, you’ll have access to most of the same basic features, including two-way talk, HD video recording, motion detection, and night vision. All of Ring’s doorbell cameras also work with Ring’s Protect plans, which give you access to 60 days’ worth of cloud storage and human detection capabilities.

We recommend subscribing to a Protect Plan if you want smarter alerts, instead of just getting a notification every time your Ring video doorbell detects motion.

All Ring Video Doorbells use cloud storage

Ring Video Doorbells save video footage to the cloud (if you subscribe to a Ring Protect plan). None of Ring’s doorbell cameras offer local storage, which is disappointing if you want more secure video storage that will be harder for hackers to access.

You also have to pay for the privilege of Ring cloud storage. If you don’t subscribe to a Ring Protect plan for a monthly fee, then you only have access to your camera’s livefeed and real-time notifications.

Ring Protect plan pricing

Data effective as of 06/16/ Offers subject to change.

You can answer your door from your phone if you catch the notification in time, but the camera won’t record anything. And you can’t check footage later to see what you missed.

Info Box icon
Want a more secure video doorbell with local storage?
We recommend the Eufy Video Doorbell for a high-resolution doorbell camera with a local storage option. And you can get the Eufy Video Doorbell in a hardwired or battery-powered version.

Ring Video Doorbell camera quality

Ring Video Doorbells have decent video quality, but it’s not the best we’ve seen

In our tests, Ring image and audio quality were both decent. Not amazing, crystal-clear, feel-like-you’re-right-next-to-me awesome, but decent. We could hear and see everyone who came on the porch, which is what matters.

And, of course, one of the best things about any (good) video doorbell is that you can talk to visitors. You can welcome your kids home from school or tell the postal worker to leave a package at the side door instead of on the porch.

Bullhorn icon
FYI about internet speeds
Ring recommends an internet speed of at least 1 Mbps. But remember that’s just for the camera itself, not for all the laptops, iPads, TVs, and whatever else already using bandwidth on your Wi-Fi network.

If your internet is fast enough but your signal doesn’t quite reach the porch, you can get a simple Wi-Fi range extender, or consider upgrading to a mesh Wi-Fi system that will cover any dead spots.

Ring Video Doorbell integrations

Ring Video Doorbells integrate with a bunch of different smart home brands

Ring smart home integrations:

How to install Ring video doorbells

Ring Video Doorbells are pretty easy to install, but you may have to mess with a couple electrical wires

Ordering and installation are easy overall. You order your Ring doorbell camera online, and it arrives in a compact box with the camera and everything you need to install it except for a drill.

You’ll need to drill four holes for anchors. (Ring does give you the proper drill bit.) If you have a concrete or brick wall, you’ll need to use the provided anchors.

Included Ring installation tools:

  • USB charging cable
  • Wedge and corner kits
  • Mounting bracket
  • Screwdriver bit and drill bit
  • Spade connectors
  • Screws and anchors
  • Level (mini)

Ring has setup guides and installation videos for all of its products, including all its video doorbells. The videos are easy to follow and make it clear what goes where.

And yes, the Ring works as a regular doorbell, even without its camera function. There are a few types of chimes the Ring can’t work with (check the list of compatible chimes), in which case you can use Ring’s external chime that lets you receive a notification anywhere in your house.

Ring also offers the Ring Chime Pro, which combines a chime with a Wi-Fi extender.

Heads Up icon
The Ring Video Doorbell requires a voltage of 8–24 VAC. If you get the Ring Video Doorbell Pro, it’s 16–24 VAC. Especially if you live in an old house, use a voltage tester to check your power before installing the Ring.

Installation recommendations

The Ring Video Doorbell, Ring Video Doorbell 3, and Ring Video Doorbell 3 Plus can all work from battery packs—you don’t have to hardwire them. That said, we don’t recommend the battery packs because they’re a pain to track and recharge. If you can hardwire your video doorbell then do it.

If you do decide to use the battery then just remember you have to disable your Ring every time it needs a charge. (Or you can buy an extra battery.) The battery is also a pain in the butt to get out of the camera.

Light Bulb icon
The Ring Video Doorbell’s battery life can last several months at a time depending on how much you use the cam. So at least you don’t have to go swapping out the battery pack every weekend.

Ring uses special screws that require a specific screwdriver head to open the battery case. It comes in the package with the camera, but even so, you have to track down that one specific screwdriver every time you need to take down the cam.

We get that the screws are an anti-theft feature, but they make dealing with a rechargeable battery a hassle. Hardwiring is more reliable and all-around easier.

Ring Video Doorbell Wired features

The Ring Video Doorbell Wired is Ring’s most affordable doorbell camera

Ring Video Doorbell Wired installed next to a blue front door

The Ring Video Doorbell Wired is Ring’s newest video doorbell, and it’s Ring’s cheapest one ever. At only $60, this is a cheap doorbell camera by any standard. But it’s on par with most of Ring’s more expensive models.

The main difference between the Video Doorbell Wired and some of Ring’s other options is that it can only be hardwired into your existing doorbell wiring. If you need a video doorbell that runs off a battery pack, this one ain’t it.

Ring Video Doorbell Wired features:

  • p camera
  • Two-way talk
  • Night vision
  • Motion detection
  • Customizable motion zones
  • Hardwired power
  • Person detection
  • Cloud storage (with subscription plan)
  • Smaller than other Ring doorbell cams
  • Amazon Alexa and IFTTT integration

We don’t consider the hardwired aspect a negative. Hardwired doorbell cameras (usually) perform better than their battery counterparts. And for the price, the Ring Video Doorbell Wired gets you all the classic Ring features and the same Ring mobile app as more expensive models.

Ring Video Doorbell Pro 2 features

The Ring Video Doorbell Pro 2 is Ring’s most advanced doorbell camera

The Ring Video Doorbell Pro 2 is Ring’s best and brightest doorbell camera. It has a aspect ratio, which means you can see people head to toe and see packages left on your porch. (Most video doorbells only let you see a slice of your porch, and it tends to cut off important bits.)

The Ring Pro 2 also has prerecorded Alexa greetings that can tell delivery people where to leave boxes or alert you when something needs a signature.

Ring Video Doorbell Pro 2 features:

  • p camera
  • HD two-way audio
  • Prerecorded replies
  • Color night vision
  • 3D motion detection
  • Customizable motion zones
  • Hardwired power
  • Person detection
  • Cloud storage (with subscription plan)
  • Dual-band Wi-Fi capability
  • Interchangeable faceplates
  • Works with existing doorbell chime
  • Amazon Alexa and IFTTT integration
  • Built-in Alexa greetings

One of our favorite features of the Pro 2 is that it has an audible warning that lets people know they’re being recorded by a Ring camera. This could work to not only scare off intruders but warn people when they get in your camera’s field of view.

Pros aside, the Pro 2 Video Doorbell is really pricey. It costs around $50 to $ more than most of Ring’s other doorbell cameras, so make sure you really want those premium features.

Ring Video Doorbell 3 features

The Ring Video Doorbell 3 can be hardwired in or run off a battery pack

Ring Video Doorbell 3 being installed next to a blue front door

The Ring Video Doorbell 3 is the classic Ring Video Doorbell updated with Ring’s latest technology. It looks the same as the previous Ring Video Doorbell 2, but it has p resolution instead of the Video Doorbell 2’s p resolution.

We consider p to be standard for security cameras these days, and it will give you clearer, easier to see video than the old Ring’s p quality.

Ring Video Doorbell 3 features:

  • Motion detection
  • p camera
  • Night vision
  • Two-way talk
  • Customizable motion zones
  • Removable, rechargeable battery pack
  • Hardwire power option
  • Person detection
  • Cloud storage (with subscription plan)
  • Dual-band Wi-Fi capability
  • Interchangeable faceplates
  • Works with existing doorbell chime
  • Amazon Alexa and IFTTT integration

Like the Video Doorbell 2, the Ring Video Doorbell 3 can be either hardwired into your existing doorbell connection or set up using a rechargeable battery pack. This camera’s battery pack is removable, so you don’t have to take down the entire doorbell camera every time it needs to be charged. You can just slide out the battery pack, and even swap it with a charged backup if you want.

Ring Video Doorbell Elite features

The Ring Video Doorbell Elite requires professional installation

Ring Video Doorbell Elite installed next to a blue front door

You can install all of Ring’s doorbell cameras yourself except for one: the Ring Video Doorbell Elite. The Ring Elite requires professional installation, and it also costs significantly more than Ring’s other doorbell cameras.

What do you get in exchange for the higher price and the installation hassle? A flat, flush doorbell camera that fits right into your wall. Most of Ring’s video doorbells are bulky, boxy devices that stick out of your doorframe, but the Elite is made to blend.

Ring Video Doorbell Elite features:

  • Flat, flush mount
  • p camera
  • Power-over-Ethernet power source
  • Two-way talk
  • Motion detection
  • Customizable motion zones
  • Interchangeable faceplates
  • Prerecorded replies
  • Dual-band Wi-Fi capability
  • Night vision
  • Person detection
  • Amazon Alexa and IFTTT integrations
  • Requires professional installation

The Ring Video Doorbell Elite also uses a PoE (Power over Ethernet) connection, which is faster and more reliable than a regular Wi-Fi connection.

Aside from its “elite” design features, the Ring Elite is pretty similar to the Ring Video Doorbell 3. Just like the much cheaper Ring Video Doorbell 3, the Ring Elite has p video resolution, cloud storage, two-way talk, and customizable motion zones.

If you want an even more advanced video doorbell than the Elite, you should actually go with the Ring Video Doorbell Pro 2.

Other Ring video doorbells

Ring has three other doorbell cameras on offer

Ring has three other doorbell cameras to choose from:

Ring Video Doorbell Pro installed next to a blue front door


  • Dual-band Wi-Fi capability
  • Color night vision
  • Built-in Alexa greetings

The Ring Video Doorbell Pro is the previous version of the Ring Pro 2. It has a lot of the same features as the Pro 2, including Alexa-powered replies, interchangeable faceplates, and a hardwired connection.

The main difference between the Pro and the Pro 2 is that the Pro 2 has a better aspect ratio that lets you see people from head-to-toe instead of just a slice of part of them. The other Pro 2 features, like 3D motion detection and “Bird’s Eye View” aren’t really worth the upgrade.

Ring Video Doorbell 3 Plus

Ring Video Doorbell 3 Plus installed next to a light blue front door and a potted plant


  • Easy installation
  • Rechargeable battery pack is removable
  • Records 4 seconds before motion is detected


  • Pre-Roll footage is low-quality

The Ring Video Doorbell 3 Plus is the exact same as the Ring Video Doorbell 3 except that it offers a “pre-roll” feature when used with a battery pack.

The pre-roll feature shows you video from about four seconds before the camera sends you a motion alert, which lets you see exactly what happened on your porch instead of just seeing someone’s back as they’re leaving.

Ring’s hardwired video doorbells have had a pre-roll feature for a while, but battery-powered versions don’t. The Ring Video Doorbell 3 Plus is the only one with this feature, but fair warning: it doesn’t work very well. The pre-roll footage is grainy, black and white, and low quality.


  • Battery and hardwire power options
  • Works with existing doorbell chime
  • Rechargeable battery


  • Battery pack is not removable

The Ring Video Doorbell is built like the original Ring doorbell cam. It has a blocky design that looks a lot like the more advanced Ring Video Doorbell 3. You can also choose from hardwired or battery-powered connections.

Just know that the Ring Video Doorbell’s battery pack is built in. You can’t remove it to charge it, and you can’t swap it out with back-up battery packs. When this camera needs to be charged, you have to take down the entire device.

Recap: Do we recommend Ring Video Doorbells?

Ring Video Doorbells have decent features and come in several different model options

Ring Video Doorbells are very popular, and they work pretty well.

  • Ring Video Doorbell Wired: The Ring Video Doorbell Wired is a new, budget-friendly addition to the Ring lineup. It hardwires into your existing doorbell connection.
  • Ring Video Doorbell Pro 2: The Ring Video Doorbell Pro 2 is pricey, but it’s Ring’s most advanced doorbell camera yet. It has 3D motion detection and a Bird’s Eye View feature, but the best thing about it is its aspect ratio.
  • Ring Video Doorbell 3: The Ring Video Doorbell 3 can be either hardwired into your doorbell wiring or run off a rechargeable battery pack, so you don’t have to play electrician.
  • Ring Video Doorbell Elite: The Ring Video Doorbell Elite runs off an Ethernet connection, and it has a flush design that will fit flat against your wall. This one requires professional installation.

Is your house ready for a Ring video doorbell?

Security cameras can do a number on your internet plan if you’re not ready for them. Ring Video Doorbells don’t take up a ton of extra internet bandwidth, but consider upgrading your plan if you already have a lot of devices on the same Wi-Fi network.

Anytime you open a notification from your Ring Video Doorbell while you’re away from home, you’ll be using cellular data. We recommend unlimited plans to avoid data overages and slowdowns.

Are Ring Video Doorbells waterproof?

Yes, all of Ring’s video doorbells are water resistant, but they shouldn’t be submerged. They can stand up to rain and snow, but don’t dunk them in puddles.

Are Ring Video Doorbells wireless?

Ring has three wireless doorbell camera models that can run off battery packs. All three of Ring’s wireless doorbell cameras can also be hardwired into existing doorbell wiring. Hardwired connections are faster, more reliable, and give you access to better features. But battery-powered doorbell cameras work well for renters and people who don’t have doorbell wiring.

Are Ring Video Doorbells allowed in apartments?

You’ll have to ask your landlord to know for sure, but yes, you can probably use a Ring Video Doorbell on an apartment. Ring does recommend its doorbells be screwed into a wall, but if you’re not allowed to do that, then just get a battery-powered video doorbell and stick it up with adhesive tape.

Is the Ring Video Doorbell an actual doorbell?

Yes, all of Ring’s video doorbells are more than just a camera: they work like a regular doorbell. When visitors press the button, your doorbell chime will ring.

Certain content that appears on this site comes from Amazon.com. This content is provided “as is” and is subject to change or removal at any time. Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon.com at the time of purchase will apply to the purchase of this product. Reviews.org utilizes paid Amazon links.

Mindy Woodall
Mindy Woodall
Mindy has been writing about technology for seven years. She covers all things smart home for Reviews.org, and keeps track of the latest robot gadgets. Mindy attended the University of Utah and her work has been featured on the likes of Parents.com, Digital Care, Hostfully, and more.
Mindy has been writing about technology for seven years. She covers all things smart home for Reviews.org, and keeps track of the latest robot gadgets. Mindy attended the University of Utah and her work has been featured on the likes of Parents.com, Digital Care, Hostfully, and more.
  • Please be advised that ring products record streaming only for 2 months then they charge you 30 dollars per device. ..so really not worth it&#;they do not mention that on sale&#;to be fair the video quality is very good but battery is not as they say&#;easy to install but not worth it as a system ..you can&#;t link it to smart home systems and it does shut off a even before it gets to degrees. ..was a disappointment

  • I&#;ve had my ring for 2 months worked great at first now can&#;t get the app to work no response from Ring. they also want us to pay $30 dollars to record information no one or anywhere in the information does it say you have to do this. not worth the money, now it sits in the box

    • You can still use with your own phone it doesn&#;t have to be monitored by them .it&#;s 30 a year and we&#;ll worth it.

  • Well, I have not had any problems. This product works as advertised. Video freezes up occasionally but recovers quickly. I did move my router inside the house and went from to Camera resolution is acceptable and the IR emitters work well up to about 20 feet at night. Customer service is good (at least the one time I called them). I recommend this product. ADT installed our system and stand behind their work.

  • This has to be some of the worst customer service I have ever experienced. The web site is very slick, and the pre-sales information is very well prepared. The product does not work, and my Wi-Fi extender (that I bought just for this purpose) didn&#;t even get a usable signal from 15 feet away with no obstructions. So, after long chats (and waiting a LONG time to get someone on chat in the first place), I convinced them after several conversations to give me a refund&#; which never came. Three weeks after they received the product back, there was no refund. I went on chat to find out why, and TWO HOURS of chatting later (after their chat system kicked me out for inactivity while THEY looked up my information), they say a refund was issued, but refused to provide any email documentation stating such. This is absolutely unacceptable. I wish I had come to this site to look at these reviews before I wasted time and money on a product that doesn&#;t work, and which is supported by an incompetent support staff. RUN AWAY from this company! They pretty much stole $ from me!

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    Sours: https://www.reviews.org/home-security/ring-doorbell-review/

    Before you go!

    People quite rightly think that when a company advertises “full HD” quality… the image quality matches expected full HD (p) quality. Seems obvious, right?!

    Well unfortunately this isn’t really the case. Whilst Ring’s cameras and doorbells tend to have a xp resolution, the all-important bit rate is a measly Mbps – which is closer to p quality.

    The timestamps for each part of the video is:

    • Intro
    • What is “bit rate”?
    • Ring’s resolution and bit rate
    • Examples
    • The alternative: ANNKE for 4k, Ring for convenience
    • Conclusion

    Thanks to BorrowLenses for their helpful article on this topic: https://www.borrowlenses.com/blog/intro-to-bit-rate-for-new-filmmakers-and-vloggers/

    Google’s help page on bit-rate can be seen here: https://support.google.com/youtube/answer/?hl=en-GB#zippy=%2Cbitrate

    And my blog post on 4K smart doorbells is available here.

    Video Transcript

    Hello, I’m Tristan from Smart Home Point. One of the things I’ve learnt over the years is that a product’s marketing… doesn’t always reflect the reality. OR the marketing is TECHNICALLY correct, but in practise it’s a bit misleading.

    What am I rambling about? Well, I will tell you. Ring’s cameras and doorbells are mainly “full HD” quality (apart from the Ring Pro 2 – the Doorbell –  which offers something a bit different). HOWEVER whilst “full HD” sounds great, the reality is that you probably won’t be able to make out the plate numbers of passing cars, for example, or even the face of someone running past – especially at night.

    Whilst this is partly due to “full HD” not always being sufficient for a security camera, it’s also because of something called bit rate.

    “Bit rate?! BORING!”

    Wait, this is actually a crucially important topic. As BorrowLenses explains helpfully:

    “Bit Rate is the amount of data encoded per second when you shoot video. The higher the bit rate, the higher the quality of your video… Many people confuse bit rate and resolution. They are actually independent of one another. Resolution is the pixel size of your video. It does not necessarily determine the actual quality of your video”

    And they go onto give another important bit of information (bit… get it?!). Nevermind.

    “… If we kept the bit rate constant and we shot two videos – one at p – full HD – and one at 4K – you would notice that the p video might actually look better.”

    That’s interesting. Sounds surprising, but it’s interesting. So what’s the recommended bitrate – and hence quality – of p video? Well, if you actually go on YouTube’s own help pages (if like me you produce YouTube videos; you can click the link in the description as well), they make clear that full HD video should be shot at 8 or more megabits per second.

    What does Ring shoot at? It’s actually a dismal Mbps. This is what p video should actually be shot at! So whilst Ring ADVERTISE “full HD” quality, the bit rate – and hence quality – is closer to a p resolution. This benefits  Ring because the recording file sizes are much smaller – saving them lots of money on storage and bandwidth costs. But this disadvantages us – the consumers – because the image quality of these “full HD” recordings are worse than you’d expect.

    It’s a bit like if you turn on a tap somewhere when there’s a water leak nearby, causing the water pressure to be really low. Yes water IS coming out of the tap, but it doesn’t really wash your hands in the way that you’d expect. It just isn’t as good.

    So, Ring’s bit rate is no good. But turning back to the resolution itself: I don’t think that “full HD” is sufficient anymore. Eufy have offered 2k resolution for quite a while, and this captures more than double the number of pixels, both vertically and hoziontally (even though admittedly the bitrate of Eufy cameras isn’t great either).

    To be honest, it feels like Ring should be stepping up the resolution – and the bitrate – of their camera and doorbells. Now before you shout…

    OMG the Ring Pro 2 does have better resolution you n00b

    … rude… whilst the Ring Pro 2 Doorbell does offer “head to toe” resolution – as they call it – it actually has a lower horizontal resolution. In some cases the Pro 2 seems to have WORSE image quality from what I’ve seen due to the “fish bowl” type effect that the head to toe resolution offers and has to display like in the app.

    Plus the new Ring Floodlight Cam Wired Pro (which was released after the Pro 2) offers standard full HD again, suggesting that Ring have no plans to take the step up to a higher resolution in their future products: Ring’s version of “full HD” seems like it’s here to stay.

    With all that said, I wanted to provide some specific examples of how resolution and bitrate actually appear and work together. This video is being shot at 4k resolution and a 60 Mbps bitrate. But I wanted to give some examples of what happens when you start tapering down both the resolution and bitrate, so let’s start “loop mode” by saying… 

    I am groot.

    I am groot.

    I am groot.

    I am groot.

    I am groot.

    I am groot.

    I am groot.

    I am groot.

    So as you can see – I am groot – no, wait… what was my point? Oh yeah, it’s not just the resolution that matters here, it’s the bitrate as well. I think that Ring are being a little bit disingenuous by advertising “full HD” quality, when in reality the bitrate is so poor that you often can’t pick up important information from the recordings. Of course, it’s easy for me to rant about all this but what’s the solution? Eufy and Nest don’t offer a better bit-rate.

    Well, the answer is that if you really care about resolution and bit rate (i.e. video quality) then you’ll probably want to avoid cloud-based cameras and doorbells. These intentionally scale back the bit rate, in order to make the file size smaller. The real solution here is to use a camera that stores locally – such as the ones from ANNKE which can record in 4K and a 16 Mbps bit rate. These record to a local NAS, but the recordings can still be viewed via an app in the normal way. The only downside is that if your NAS fails, you lose all your recordings unless you have backups (of course).

    The other big downside is that there’s currently no high resolution, high bit-rate smart doorbells available – only cameras – within the mass market. I talk about this more on my blog (and you check out the link in the description) but at the time of filming there’s only ONE 4K smart doorbell – from Fresh – and it’s still in beta stages. 

    My main suggestion is that if you do want great image quality, use a 4K, locally-stored camera for security and THEN a smart doorbell for convenience. And that wraps up today’s video – I hope you enjoyed it. If you did, please click the thumbs up button to tell YouTube that more people should watch this video. Please also consider subscribing to my channel and clicking the bell icon to get notified when a new video comes out. Thank you!

    Categories Doorbells & Cameras, VideosTags ring camera, ring doorbell, videos

    Thanks for reading this article, I hope you found it useful. Please subscribe to my YouTube channel for all the latest smart home tips, tricks and updates.

    Also be sure to check out the 13 smart home products that I most recommend to people. I’ve used and tested many smart products over the years, and these top 13 are quality products that are definitely worth checking out.

    Sours: https://www.smarthomepoint.com/ring-full-hd-quality-new-video/

    Quality picture ring doorbell

    Ring Doorbell devices are usually reliable and operate without any major issues, though there are instances when the video or audio quality drops significantly. According to the official Ring support site, these problems are Wi-Fi-related most of the time.

    How to Make Your Ring Doorbell Picture Clearer

    This article will focus on the Ring Doorbell video quality, giving you some tips and tricks on how to improve it. You need the Ring Doorbell picture to be crisp, so you can see clearly who is approaching your front door.

    If you wanted to guess who it is, you could just make a peephole on your door, instead of paying top dollar for this advanced device.

    Ring Doorbell Devices

    Before we begin discussing the picture quality of your Ring Doorbell, you should know what you are signing up for. The most basic differences between the Ring Doorbell devices are their installation methods, their power options, and video recording quality.

    Since this article is mainly about the recording quality, let’s just quickly break all Ring Doorbell models into two groups:

    The first category contains devices with p recording resolution. Devices with the p Full HD stream are Floodlight Cam, Spotlight Cam, Ring Video Doorbell 2, Ring Video Doorbell Pro, and Stick Up Cam.

    All of the devices in the full HD category need a network with at least 1 Mbps upload and download speeds. They work even better with 2 Mbps and faster connections.

    The p HD streaming devices are Stick Up Cam (vanilla) and the Ring Video Doorbell. They require 1 Mbps upload and download speeds for optimal performance, but faster connection speeds would also be beneficial for clearer picture.

    You can easily run an online speed test to determine whether your network is fast enough or not. If you have less than 1 Mbps in either download or upload sections, you might want to consider upgrading.

    ring device

    Factors You Should Take Into Consideration

    There are many factors that can obstruct your Ring Doorbell’s picture quality, but let’s start with the basic ones. First of all, make sure you are getting a good, strong signal on your Ring device.

    Using the Ring application, look into the Device Health section and make sure the RSSI is good enough. RSSI stands for Received Signal Strength Indicator. You can do many things to improve signal strength if it is lacking.

    First of all, make sure there are as few obstructions as possible between your Wi-Fi router and your Ring device. If your router is inside a cabinet or if it is obstructed by other furniture, move it and place it somewhere in the open, like your table for example.

    Your Wi-Fi signal is not the only factor, however. Consider the number of devices connected to your Wi-Fi network. If everyone in the house uses the same network and router, it’s no wonder the frame rate and resolution are bad. Try using the Ethernet cable on any device that supports it.

    That way, you’re clearing out the Wi-Fi clutter, and allowing your Ring Doorbell device to work at its best. Sometimes, having a separate Wi-Fi connection for your Ring Doorbell device can do the trick. Some routers can split your internet connection into multiple networks.

    Finally, make sure your Wi-Fi router is updated. If you have a really old router, e.g. you are using the same router for more than three years, contact your internet service provider and ask for an updated model.

    Talking of ISPs, if you have a slow internet connection, perhaps you can upgrade your package and get better upload and download speeds. If your ISP doesn’t offer anything better, consider switching to a different ISP.

    All the major ISPs in the United States, such as Verizon, AT&T, and T-Mobile, offer excellent internet plans and services. The coverage is also a big factor, and if you live in a less populated area, do make sure to choose a provider with good coverage.

    Ring Doorbell Picture Troubleshooting

    Sometimes you have to take matters into your own hands. If you have solid download and upload speeds, and your Wi-Fi signal strength is on point, here are some troubleshooting tips.

    A clean reboot of your router might do the trick if you are experiencing pauses, stutters, or freezing of Ring Doorbell video footage. All you need to do is unplug the router, wait for about a minute and turn it back on.

    Give your Ring device some time to reconnect and then test the picture quality to see if the reboot helped. Sometimes, the device you are using to view your Ring video stream might require a reboot. If your video comes with a heavy delay, the problem probably lies in your device. Reboot it, wait for a little, and start up the video again.

    If nothing helps, your last resort might be getting a Wi-Fi extender, like the Ring Chime Pro. This will help improve the signal and, consequently, video quality of your Ring Doorbell. That is, if the problem is in the distance between your router and the device.

    ring doorbell

    Parting Advice

    This brings us to the conclusion of the article. However, we still have some final pieces of advice for you. You should look into the warranty of your Ring Doorbell and see if it still applies. Sometimes, the picture quality can deteriorate due to hardware issues within the device.

    If that’s the case, all that’s left is to replace the device. Ring has excellent customer service that will help you resolve picture quality issues in no time. Do you have any thoughts or comments on this topic? Feel free to express them in the comments section.

    Sours: https://www.alphr.com/make-ring-picture-clearer/
    Ring 1 vs. Ring 3 vs. Ring 3 Plus vs. Ring Pro: An Exhaustive Look at the 2020 Ring Lineup
    ring doorbell poor video quality

    Ring Doorbells are the best things that you can have at your door to make sure that you are always connected with the door and you can get all the live footage, direct communication with the door, and a lot more to ensure that there is no such problem that you will have to face in knowing who’s at the door or who accessed it.

    You even get a cam, mic, and speaker on the doorbell with motion sensors so you can not only keep a track of the movements, but you can also communicate with the other person at your door when they ring a bell.

    Since the Ring Doorbell can be connected with the Wi-Fi, you get to access the live footage, but it can also be a mess if you are not getting the right video quality on the Ring Doorbell. Ring Doorbells come with an HD camera and you should not be facing many problems with it at all.

    However, if you are unable to make that work and you are getting poor video quality on your doorbell, it might be caused due to a number of reasons and you will need to check them all in order to ensure that you don’t have to face that trouble. A few things that you can try out are:

    How to Fix Ring Doorbell Poor Video Quality?

    1. Clean the Lens

    The first thing that you need to make sure of is that the lens must be clean at all times. Most of the models of Ring Doorbell come with weatherproofing and it is not a big deal if you got them hanging out in the weather. But the moisture, mist, heat, and dust can have an effect on your lens and it might get dirty at times that can cause you to face the problem with poor video quality on the lens that you will have to be careful about.

    So, you will have to make sure that you are cleaning the lens by wiping it with a damp cloth or some paper towel in order to avoid scratches on the lens and that is certainly going to help you out in order to solve the problem that you might be having with your poor video quality.

    While you might not think it necessary, but having a slight shade on the top of your doorbell can help you avoid these problems that you might be having due to the weather and environmental conditions.

    2. Check Internet Speed

    There is another important factor that you will need to check upon and that is the internet speed. Of course, all the communication from your doorbell to your phone or any other devices that you might be using to access the video relies on the internet speed. Especially, if you are trying to access the live feed from your Ring Doorbell, the internet speed plays an important role.

    Not only the internet speed at your home or office where you have installed the Ring Doorbell should be up to the mark, but you also need to have the right internet speed on the connection that you are using to access the feed using the application.

    You will need to disable the VPN if any, and not only that, but you will need to ensure that the internet speed is fine by checking all the possibilities that might be causing you to face this problem. Once you make that sure, you can simply restart the application and that will get you the perfect video quality as you expect from your Ring Doorbell.

    3. Reinstall Application

    Another possible reason for you to face the poor video quality problem with your Ring Doorbell can be some error or bug on the application, or it might be simply caused due to the application being outdated.

    The best way would be to ensure that you are uninstalling the application and then restart the device once. That will help you in clearing out any bugs and errors that you might be having on the Ring Doorbell, and not only that, but it is also going to update the application version for you. That will also allow you to reconnect your Ring Doorbell with your app and you will not have to face the error with poor video quality after that.

    Categories TroubleshootSours: https://www.diysmarthomehub.com/ring-doorbell-poor-video-quality/

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