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How to Pair a Roku Remote or Reset It

A Roku player lets you stream thousands of movies and TV episodes on your TV. But you won’t be able to stream any content if there’s something wrong with your remote control. If you’re having problems with your Roku remote, here’s how to pair it or reset it, no matter what type of remote you have. 

Two Types of Roku Remote

There are two types of Roku remote controls: the standard infrared (IR) remote, which requires a direct “line of sight” with the Roku player” and the enhanced “point anywhere” remote. You’ll know you have an IR remote if you don’t see a pairing button in the battery compartment.

On the other hand, the enhanced remotes usually have a headphone jack, a microphone button, or other features.


How to Pair Your Roku IR Remote

To pair your Roku IR remote, connect your Roku player to your TV and a power source. Then insert new batteries in the remote and push any button. If your remote is close to the player, the pairing process will start automatically.

  1. Plug your Roku device into your TV and a power outlet.
  2. Then change your TV to the HDMI input of your Roku device. You can do this by pressing the Input or Source button on your TV or TV remote.
  3. Insert batteries in your Roku remote.
  4. Push any button on the remote. Doing so will automatically pair your remote to the Roku device. Since you are using an IR, make sure you are in the line of sight of the Roku device. 

How to Pair Your Roku Enhanced Remote

To connect your Roku device to an enhanced remote, insert new batteries in the remote. Then turn your Roku device on and place the remote near your device. This will start the pairing process. You will also see on-screen prompts, after which your remote will be ready to use.

  1. Then turn on your TV and change it to the HDMI input of your Roku device. You can do this by pressing the Input or Source button on your TV or TV remote.
  2. Remove the battery compartment and replace them. If you don’t have replacement batteries, you can simply remove the batteries and put them back in.  
  3. Place the remote near the Roku device. Doing so will automatically pair your remote to the Roku device. 
  4. Wait for the pairing process to be completed. On your TV screen, you will see a message which says, “Pairing remote…” After a few moments, the remote will be paired, and you can start to use it.

If you tried to pair your Roku remote with either of the methods above, and neither of them worked, you might have to reset your remote. Here’s how:

home theater roku

How to Reset an Enhanced Roku Remote

To reset an enhanced Roku remote, disconnect your Roku player. Then remove your batteries and connect your Roku player again. Next, put the batteries back in when you see the Roku logo on your screen. Push the pairing button for and wait until the pairing process is complete.

  1. Unplug your Roku player from the power outlet.
  2. Remove the batteries from your Roku remote.
  3. Plug your Roku player back in after 5 seconds.
  4. Once you see the Roku logo on your screen, replace the batteries in your remote.
  5. Then press and hold the pairing button in your battery compartment. Do this for about 5 seconds, or until the pairing light starts flashing on the remote. 
  6. Wait for the Roku to complete the pairing process. This will take 30 seconds, sometimes less. You will see a prompt on your TV when the remote has been successfully paired. 

Where Is the Pairing Button on My Roku Remote?

For the enhanced “point anywhere” remotes, the pairing button on your Roku remote is located in the battery compartment. You can find this by opening up the battery compartment. Follow the simple steps below to find the pairing button on your Roku remote.

Where is the Pairing Button on my Roku Remote?
  1. Open the battery compartment of your Roku remote.
  2. Locate the pairing button near the bottom of the battery compartment. Depending on the model if your Roku remote, the indicator light might be on the front side of the remote or right beside the pairing button inside the battery compartment. 

How to Sync an IR Roku Remote Without a Pairing Button

To sync an IR Roku remote that doesn’t have a pairing button, make sure that nothing is blocking the signal from the remote to the device. Then try resetting the batteries or adding new batteries.

  • Remove obstructions. Your standard IR Roku remote will only only if it’s pointed directly at your player. To sync it properly, remove objects that may be blocking the signal from the remote to the streaming device. 
  • Reset the remote’s batteries. Often, syncing will not work if the batteries aren’t positioned properly in their compartment. Simply remove them and place them back again. Point the remote at the streaming device and check if this solves the problem.
  • Replace the batteries. If removing obstructions or resetting the batteries didn’t work, it may be time to replace the batteries. Get new ones, place them in the battery compartment, point the remote to the player, and check if it starts syncing. 

If you still can’t get your remote to work, check out our guide on how to use Roku without a remote.

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This article has been updated with more accurate information.

HelloTech editors choose the products and services we write about. When you buy through our links, we may earn a commission.

Updated on August 31, 2021

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How to reset and re-pair a Roku remote if it's not working

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  • You can reset your Roku enhanced remote if it's not working by accessing the remote's reset button.
  • If your Roku remote is the standard infrared version, there's no reset option — just replace the batteries.
  • If you want to pair your remote to a new device, you must first reset it.
  • Visit Insider's Tech Reference library for more stories.

All Roku media players come with a simple but effective remote control. Though the remote isn't essential — you can also control your Roku via a smartphone app on your iPhone or Android device — it's pretty convenient. 

But if your Roku remote isn't working, you might need to reset it. You can also reset the remote if you want to use it on a different Roku player.

Here's how to do it. 

What to know before you reset your Roku remote

There are two kinds of Roku remotes: 

  • Enhanced remotes: This is a "point anywhere" remote that controls the screen no matter which way the remote is pointed — Roku's "enhanced voice remote" and "gaming remote," as advertised on the Roku website, both fall into this category.  
  • Standard infrared remotes: This simpler remote requires a direct line of sight to operate — Roku's "voice remote" and "simple remote" both fall into this category. 

You can only reset an enhanced remote — the infrared remote can't (and doesn't need to) be reset, as it will work with any compatible Roku player just by being pointed directly at it. If an infrared remote isn't working, try replacing the batteries.

Most Roku models come with the enhanced remote. These models include the Roku Streaming Stick, Roku 2, Roku 4, Roku Premiere, and Roku Ultra.

How to reset the Roku enhanced remote

To reset your Roku remote, you need to take out the batteries, unplug your Roku device and plug it back in, replace the batteries, and hold down the reset button until the remote re-pairs.

Here's a step-by-step breakdown:

  1. Remove the batteries from your Roku remote.
  2. Unplug the power cable from your Roku player, wait for 5 to 10 seconds, and plug it back in again.
  3. When you see the Roku home screen on your TV, insert the batteries back in the remote.
  4. Press and hold the reset button, which is located in the battery compartment, for about 5 seconds.

    Dave Johnson/Insider
  5. The pairing light on the remote should start flashing. The re-pairing process may take up to 30 seconds to finish — a notification will appear on the screen when it's complete.

    remote 3
    Dave Johnson/Business Insider

Quick Tip: If your Roku remote isn't automatically pairing, try manually pairing it or using your phone as a remote. If the above steps don't work, and you've already tried replacing the batteries, you may need to buy a new Roku remote.

Dave Johnson

Freelance Writer

Insider Inc. receives a commission when you buy through our links.

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When you purchase a Roku device, you’ll probably get a designated remote that helps you navigate and browse your Roku player. However, this also requires a separate remote to power on your TV and adjust the volume.

How To Control Your TV with a Roku Remote

This doesn’t have to be the case, though. You may set up your Roku enhanced remote to work with your TV too, albeit with reduced features. This article will explain how a Roku remote can work with most TV brands.

Can You Set Up Roku Remote to Control TV?

The 2017 release of Roku Streaming Stick + and Roku Ultra introduced a new Roku remote control that you’re able to set up to control your TV. These enhanced remotes contain infrared and wireless technologies that allow you to control both your Roku player and certain functions of your TV.

With the enhanced Roku remote, you can control the power of your TV and adjust its volume, but you might not be able to change channels and use some other functions. Some TV brands allow you to do so, but they’re in the minority.

Furthermore, you can’t use your Roku remote to control devices that are connected to your TV, such as audio and video receiver, sound bar, DVD player, and others.

Things to Know Before Setting Up Your Remote

You should keep a few things in mind before you start setting up your remote control.

First, you should know that you can set up your remote both during the set up of your Roku device but also after you’ve finished everything. So, if you’re already installed Roku on your TV, there’s nothing to worry about – this article will cover both methods.

If you choose to set up both Roku and enhanced remote at the same time, the Roku player will try to scan and recognize the brand of your TV. Sometimes this isn’t possible so you’ll have to manually enter your TV’s brand. Therefore, you should gather the necessary information before you proceed with the installation.

In the end, you should always connect your Roku directly to the TV when you want to set up the remote control. This is necessary so the Roku player recognizes the brand of your TV (and sets up the remote accordingly). Some people connect Roku to their surround system instead of TV – this is fine, but not during setup. When you’re installing the remote, plug the Roku to the TV directly. After it’s finished, you can readjust the cords.

Setting Up Your Remote During Roku Installation

The first time you decide to set up your Roku player, you’ll need to go through a series of on-screen instructions before you see the Check remote settings screen. This is when you’ll set up the remote control to access your TV.

First, turn the volume of your TV up so you can hear it. Point your Roku remote directly at the TV as you’re going through the instructions. Then, follow these steps:

  1. Select Check remote settings to go to the next screen.
    check remote settings
  2. Select Yes if you hear the music playing. If you don’t hear the music, use your TV remote to increase the volume.
  3. Select Yes if the music stops on the following screen. This is when the system recognizes the brand of your TV and uses the specific set of remote codes to try and mute the sound.
    checking remote settingsNote: If the music doesn’t stop it means that Roku failed to automatically recognize the brand. Selecting No will take you to another screen where you’ll have to go to Enter TV Brand and use your remote keys to input the brand name (it should appear on the list). Follow the on-screen instructions to set up your remote.
    enter tv band
  4. Select OK to finish programming the remote. Depending on the model of your TV, your remote will have more or fewer functions.

Settings Up Your Remote After Roku Installation

You can set up your Roku remote after the initial set up by accessing the ‘Settings’ menu on the Roku player. Make sure that your Roku is connected directly to the TV and do the following:

  1. Press the Home button on your Roku remote, go to Settings, and click OKRoku Homepage
  2. Next, choose Remotes & Devices.
  3. Go to Set up Remote for TV control.
  4. Hit Start.

Roku will automatically start the setup process to connect your TV and your remote. Just follow the on-screen instructions carefully and you should be able to set up your remote.

Pair Your Remote and TV

If you have a newer Roku remote and TV, then you can quickly pair them.

  1. Open the battery cover on your Roku remote and press and hold the Pairing button for about five seconds, the lights will start flashing on the remote.

Don’t Ditch Your TV Remote Completely

Although your Roku enhanced remote can control certain aspects of your TV, you should still keep your regular TV remote control somewhere close.

You might need it to access certain TV menus that are only available with the designated TV remote. This may include the settings menu or menu for switching between different inputs (HDMI, coaxial, etc.).

However, for those who stream their content specifically from Roku, using only one remote can be extremely convenient. Would you agree with this? Leave a comment in the section below.


How to fix a Roku remote that's not working

Need to know how to fix a Roku remote that's not working? Well, we've got some helpful tips on how you can solve the problem. And the good news is that there many be an easy solution, so you can be back and streaming in no time. The days convoluted remote controls are over, thanks to Roku and similar streaming brands.

These convenient clickers used to have dozens of buttons, perhaps 10 of which ever came in handy, and the devices could grow to almost a foot in length. With a small profile and just a handful of buttons, by contrast, Roku remote controls are simple, straightforward gadgets — which is part of why the Roku Streaming Stick Plus is the best streaming device. But all great gadgets get bugs, and if your Roku remote has stopped working, we've got the information you need to fix it.

If your Roku remote has stopped syncing, your first step to try and solve the issue is swapping in new batteries — which is the answer many have used to solve it. 

If that doesn't work, there are a few other methods you can try before you hurl the stick into the nearest recycling bin. And if these tips don't work, you can replace it with another one from Roku — or turn a device you already own into your new Roku remote. Read on to find out how to do all of those fixes.

How to fix a Roku remote: Pair your Roku remote

Let's assume that you've already tried replacing the batteries. (Almost every troubleshooting guide has these exhaustive details on how to replace batteries, but let's be honest: If you're here, you've almost certainly tried that already.)

Instead, let's take a look at the second most common cause of Roku remote woes: pairing. When you first set up a Roku player, it should automatically pair with your remote control. In fact, newer models will even pair your remote control directly with your TV, so you can control volume and power settings, too.

The trouble is that a variety of factors can disrupt this pairing, from shaky Wi-Fi to a factory reset. And if your remote control won't interact with your Roku, then your streaming gadget is basically inoperable. Luckily, every Roku device has an easy way to reestablish the connection. Here's how you do it:

Remove the back cover from your Roku remote. Underneath the batteries, you should see a small circular button: this is the pairing button. Bring the remote as close as you can to your Roku device, then hold down that button for 3 seconds. A pairing dialogue should pop up on screen within a few more seconds.

That's really all there is to it. If the pairing screen doesn't pop up, try the following steps.

1.Remove the batteries from your Roku remote, then reinsert them

2. Reboot the Roku device (if it doesn't have a physical button, unplug and re-plug in its power supply.) 

3. Hold down the pairing button while the device starts up.

4. Or, try pairing the pair the remote on a different wireless network. Wi-Fi strength is a big reason why remote pairing sometimes fails, but your connection will persist, even after you bring the Roku back to the original network.

If absolutely none of the above works, you do have another option. It's time to whip out your smartphone and try the Roku mobile app.

How to fix a Roku remote: Use the Roku mobile app

Roku's mobile app is extremely robust. You can search for media, discover new channels and cast your own content on screen. 

More importantly for the purposes of this article, you can use your phone as a remote control with this app. Simply install the Roku app for iOS orAndroid, connect your phone to the same wireless network as your Roku player, then tap on the Remote tab. A screen with a D-pad and a handful of media controls will pop up, and voilà: You've got a bona fide Roku remote.

While you could just use your smartphone as a Roku remote forever, this probably isn't the best idea. It's a drain on the phone's battery, and you probably need your smartphone for other things. So if you think your Roku remote is gone for good, you'll have to get a new one.

How to fix a Roku remote: Try a different remote

At the time of writing,Roku sells four different remotes: the Roku voice remote ($20), the Roku Enhanced voice remote ($30), the Roku gaming remote ($30) and the Roku Standard IR remote ($15).

To determine which remote works with your player, it's best to visit the Roku website, as it stays updated with the most current information. Basically, though:

  • Roku Streaming Stick Plus and the Roku Premiere: Roku voice remote
  • Roku Ultra: Roku Enhanced voice remote
  • Older Roku 2 and Roku 3 models: Roku gaming remote
  • Roku Express and most older Roku models: Roku Standard IR remote

The exact feature set varies depending on the remote. The Roku Enhanced voice remote offers a headphone jack for private listening; some offer programmable channel buttons; some offer power and volume controls for your TV. 

There's now an even better option, too, in the form of the Roku Voice Remote Pro, which offers features including hands-free controls, custom shortcuts, and private listening. It's also the first Roku remote to be fully rechargeable.

Read our hands-on review of the Roku Voice Remote Pro and then see our in-depth guide on how to replace your Roku remote.

Whatever the case, we'd recommend ordering these remotes directly from the Roku website, because Roku makes the compatibility of each device very clear. Third-party retailers aren't always as good at this, and you don't want to experience any problems with your replacement remote.


Remote program roku ultra

How to Use the Remote Control for a Roku Ultra

Authored by: Tech Pro Team
This Guided Path® was written and reviewed by’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.


Roku Ultra with remote control and earbuds.
Roku Ultra comes with the Roku Enhanced Voice Remote which is fully-loaded for maximum entertainment. Compared to the standard remote it includes these extra features:

  • Power up and volume change compatible with most TVs
  • Headphone jack for private listening
  • Night listening mode
  • Lost remote finder
  • Gaming buttons
  • Voice search

1 TV Controls

Power and Volume Control buttons pointed out on remote control.

If you've set up the Roku Enhanced Remote to control your TV, you can:

  1. Turn the TV on and off using the power button.
  2. Turn the TVs audio volume up and down using the side buttons.

2 Menu Navigation

Navigation buttons pointed out on remote control.

To navigate the Roku interface you will need to:

  1. Use the Directional buttons to navigate and highlight items.
  2. Press the OK button to select the highlighted item.
  3. Press the Back button to return to the previous screen.
  4. Press the House button to return to the main screen.
  5. Press the Options button to see additional options.
  6. Use the Channel Shortcut buttons to instantly access favorite channels.

3 Playback Controls

Playback Control buttons pointed out on remote control.

While streaming video or audio you can:

  1. Play / Pause the stream.
  2. Rewind / Fast Forward the stream. If you press the button multiple times you will see an X multiplier to speed up seeking.
  3. Replay the last few seconds.
  4. Access additional options with the Options button.

4 Gaming Controls

Gaming Controls pointed out on remote control.

To play video games on Roku:

  1. Rotate the remote horizontally.
  2. Use the Directional buttons to go up, down, left and right.
  3. Use the game dedicated A and B buttons to perform specific actions. These actions vary by game.

5 Voice Search

Microphone placement and microphone button pointed out on remote control.

Here's how to use voice search with the Roku Enhanced Remote:

  1. Hold your remote face up in the palm of your hand.
  2. Point your remote upwards and position it about six inches from your mouth.
  3. Press and hold the Microphone button.
  4. With the button still pressed, clearly speak into the remote's microphone at a normal volume and release the button when finished.
  5. After you release the button, your Roku device will carry out your request.

Below is a list of the voice search commands you can use, along with some examples:

  • Find a specific title
    “Harry Potter”
    “find Harry Potter and the Goblet of Fire”
    “show me episodes of Silicon Valley”

  • Find content for an actor or director
    “Halle Berry”
    “search for comedy movies with Will Ferrell”
    “find all Martin Scorsese films”

  • Find content in a genre
    “show me comedies”
    “find thriller movies”

  • Find content in a genre on a channel
    “show documentary films on Hulu”

  • Launch a streaming channel
    “go to Amazon”
    “launch HBO Now”

6 Private Listening

Remote control with earbuds.

When the environment is noisy or those nearby do not want to be disturbed, the audio from your Roku streaming device can be output to your headphones using private listening through your Roku remote.

Here's how to activate private listening:

Only put your headphones on when the volume is at a safe level.

  1. Find the built-in headphone jack on the side of your Roku remote and plug-in your headphones firmly.
  2. A headphone icon will appear on your television screen to indicate private listening is active.
  3. Begin streaming a movie or TV show.
  4. Hold your headphones near your ears, but do not put them on yet.
  5. Adjust the volume using the volume up and down buttons on your remote.
  6. When the volume is at a safe level, put your headphones on and further adjust the volume if necessary.
  7. When you want to disable private listening, unplug your headphones completely.
  8. Audio will automatically return to your TV speakers at the previous volume.

7 Remote Finder

Remote finder is a feature that can help you locate your Roku remote when it is lost or misplaced.

Here's how to use the remote finder:

  1. Press the locator button on your Roku Ultra to send a signal to the Roku remote.
    Locator button pointed out on Roku Ultra.
  2. Your Roku remote will emit the remote finder sound.
  3. When you find your remote, press any button to stop the sound.

The remote will not emit the remote finder sound if the batteries are dead, or if the remote is out-of-range of your wireless network.

8 Control With Mobile App

Here's how to use your mobile device to control a Roku device:

  1. Launch the Roku App on your mobile device.
    Roku mobile app icon
  2. Tap on the Remote icon.
    Remote option highlighted in Roku mobile app.

  3. You can choose between two ways of using the in-app remote by tapping on the Controls icon at the top of the screen.
    Layouts of Roku mobile app remote control modes.
    The two ways of using the in-app remote are Traditional or Swipe.
    • The Traditional remote provides you with directional buttons that behave like the buttons on the remote that came with your Roku device. Tapping a button on the mobile app will cause the same response that you would expect if you pressed the corresponding button on your Roku remote.
    • The Swipe remote provides you with a combination of buttons to tap and an area to capture your finger gestures. The direction of your swipes in this area will correspond to the equivalent directional button presses on your remote. Tapping anywhere in the gesture area will select the item that is highlighted on your TV display, the same as pressing the OK button on the your remote.

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5 Ways to Fix Roku Remote Not Working or Not Connecting (Easy Method)

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