Nearest microsoft store

Nearest microsoft store DEFAULT

Microsoft is giving up on physical retail. Today the company announced plans to permanently close all Microsoft Store locations in the United States and around the world, except for four locations that will be “reimagined” as experience centers that no longer sell products.

Those locations are New York City (Fifth Ave), London (Oxford Circus), Sydney (Westfield Sydney), and the Redmond campus location. The London store only just opened about a year ago. All other Microsoft Store locations across the United States and globally will be closing, and the company will concentrate on digital retail moving forward. Microsoft says and the Xbox and Windows storefronts reach “up to 1.2 billion monthly customers in 190 markets.”

The company tells The Verge that no layoffs will result from today’s decision. “Our commitment to growing and developing careers from this diverse talent pool is stronger than ever,” Microsoft Store VP David Porter said in a LinkedIn post on the move.

A source with knowledge of Microsoft’s retail operations told The Verge that this plan was originally in place for next year, but was accelerated by the COVID-19 pandemic. Microsoft’s Xbox Series X is launching this holiday, so it makes sense that the company had at least initially planned for the stores to make it that far. The dual-screen Surface Neo device that was also going to ship during the holidays has been delayed, though the Surface Duo is apparently still on track for this year. Still, if you were hoping your local Microsoft Store would be a surefire bet for a new Xbox, you’ll have to look elsewhere.

The big decision partially explains why Microsoft had yet to reopen a single store after they were all closed in light of the pandemic. Last week, Microsoft told The Verge that its “approach for re-opening Microsoft Store locations is measured and cautious, guided by monitoring global data, listening to public health and safety experts, and tracking local government restrictions.” At the time, the company declined to offer an update on when any stores might open again.

Photo by Tom Warren / The Verge

Since many Microsoft stores are in shopping centers and malls, the continued closure hasn’t stood out as unusual. In US states that are taking a cautious approach to restoring retail operations — to avoid a resurgence of the novel coronavirus — most malls remain closed. There have already been spikes of COVID-19 cases in regions with more relaxed guidelines, which has led Apple to re-close some stores where it had only recently welcomed customers back in.

In April, Microsoft outlined in a blog post how many retail store associates had shifted to remote work after their everyday jobs were sidelined. The company has continued to provide regular pay for team members through the pandemic. “Our retail team members will continue to serve customers working from Microsoft corporate facilities or remotely and we will continue to develop our diverse team in support of the overall company mission and objectives,” the company said in today’s update.

The Microsoft Store debuted in 2009 and closely adhered to Apple’s successful retail playbook. Each store is a showcase for the company’s Surface and Xbox hardware, plus a selection of third-party PCs. Employees were well-versed in all things Windows, and the company also offered in-store events, workshops, customer service, and repairs.

The stores were were closed even before Microsoft’s latest hardware release cycle that included the Surface Book 3, Surface Go 2, Surface Earbuds, and Surface Headphones 2.

Update June 26th 9:50AM ET: The article has been updated to clarify that all Microsoft retail stores will be closing. The company’s locations in New York, London, Sydney, and Redmond will be converted into experience centers that do not sell products.


Microsoft is returning to selling products at brick-and-mortar stores, kind of. The software giant will start selling products at its “Experience Centers” in London, New York City, and Sydney next month. Select Microsoft products will be available on July 1st, but the global chip shortage will impact what’s available to buy.

Xbox Series X / S consoles won’t be available initially, until stocks of these devices improve to meet demand. Other Xbox-related products will be available, alongside Surface devices and Microsoft 365 subscriptions.

“Our Microsoft Experience Centers were created to provide customers a way to experience our products in person,” said Travis Walter, Microsoft’s head of retail stores, in a statement to The Verge. “We use these spaces to test and experiment, and continue to evolve the experience based on customer feedback. Starting July 1st, customers will be able to purchase select Microsoft products at the New York, London and Sydney locations.”

Photo by Tom Warren / The Verge

Microsoft permanently closed its retail stores in the US and around the world last year, shortly after the pandemic began. The company has been moving store employees to areas that help sell to, train, and support Microsoft’s business customers.

This move doesn’t signal a return of Microsoft’s retail stores, and there won’t be online ordering or pick up in store available. Microsoft has been using its four Experience Center locations to host business customers, and the ability to purchase items is primarily aimed at those who visit.

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Which Microsoft Product do You Want to Buy?

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A Technology Giant, Microsoft

Headquartered in Washington, USA, Microsoft Corporation is a well-known organisation that deals in the development, manufacturing, supporting and selling of laptops, computer software, entertainment devices like Xbox gaming machines, business solutions, data platforms, cloud services and power apps. Microsoft has its work in 170 countries and there are 144000 employees working for the company. The mission of the company is to empower every person and organisation to achieve more, and the numerous products that Microsoft offers surely helps one achieve more.

Product Offerings of Microsoft

Microsoft is one of the world’s largest software makers, and it is the developer of Windows operating system which is the most widely used operating system in the world. Microsoft Office is perhaps one of the most popular software that finds a place in most computers of the world. You can transform the way you work with Microsoft Office 365. Work can be automated, complex things can be made simple, books can be written and designed, presentation can be effectively done, and a great deal of task can be completed within seconds with the highly useful software like MS Excel, Word, Powerpoint and OneNote which are included in the Microsoft Office 365 package.

Microsoft laptops incorporate style and speed, and they are known by the name Microsoft Surface. The Microsoft Surface laptops are a class apart and stand out as one of the most stylish and versatile laptops. The new Surface Go 2 is one of the smallest and lightest 2-in-1 laptops from Microsoft. With just 10.5 inch, Surface Go 2 is highly portable and boasts a strong battery life of up to 10 hours. Get all your everyday work done (from sending emails, jotting down ideas, creating presentations, etc.) with the Surface Go 2. The Surface Laptop 3 are slim and stylish laptops and they come in two screen size of 13.5 and 15 inches. The Windows Surface laptops are touchscreen laptops which combine style and speed, giving the user a great experience. The Surface Laptop 3 makes multitasking a breeze, and its battery lasts up to 11.5 hours which gives the freedom to use your laptop a little longer without being bothered about the battery running out while you are doing something really important. Also, these laptops are capable of fast charging (in just one hour it charges up to 80%). Microsoft Surface Pro X is the thinnest laptop from Microsoft, which has an edge to edge 13 inch touchscreen display. With the Surface Pro X, you can always stay connected to the internet with the ultra-fast consistent LTE, so be there virtually when there is a family function, or catch up with friends, or attend a team meet with colleagues. If you like a beautiful display and blazing fast speed, you will surely like the Surface Pro X. If you do intensive work and performance matters to you, you would find the robust Microsoft Surface Book 3 a perfect fit. Surface Book 3 comes in two sizes: 13.5 and 15 inches. The long lasting batteries of up to 15.5 hours for the 13 inch variant and 17.5 hours for the 15 inch variant ensure that your demanding tasks gets completed without any issue. Use the Microsoft Surface Book 3 as a laptop or as a tablet as you like. Microsoft accessories, like the Surface pen, keyboard and mouse, also go a long way in making our work more productive and more comfortable. Scroll comfortably with the Microsoft mouse and type securely with the wireless keyboard. Jot down whatever comes to your mind and enhance your sketching skills by using the Microsoft pen.

Why Should You Buy Microsoft Products from Croma?

Microsoft’s strategic association with Croma has been a long and fruitful one. Our deep engagement with technology and understanding of consumers has enabled us to collaborate and curate a wide range of products which carry the latest features, and are competitively priced. The power performance of Microsoft is clubbed with the unparalleled services of Croma to ensure that our customers have a delightful experience. At Croma, we try to ensure a seamless shopping experience - in-store, online or mobile. You can explore the new Microsoft Surface laptops features and compare the various Microsoft Surface prices, and buy the one that best meets your requirement. Among a flurry of benefits, we provide personalised exclusive offers through Croma Privilege, convenient EMI payment options, as well as services for e-waste disposal to encourage responsible consumption. Also, while the Microsoft product prices in India may vary from technology to feature, we strive to provide a wide catalogue of Microsoft products at the best deals for every budget. After all, the core purpose of Croma is to convert each and every dream of our customers into reality.


In-store pickup unavailable

All Microsoft Store locations are currently closed until further notice due to COVID-19 health concerns. While our pick up in store option is not available, we’re here to support our customers online. Please don't hesitate to contact us for help.

Buy online, pick up in store

Why wait for delivery when you can start using your products today? Order items online and pick them up at your local Microsoft Store. It’s fast, easy, and free, and most orders are ready for pickup in just two hours.

Step 1

Shop for eligible products online.1

Shop now

Step 2

Select “Pick up at a store near me” at checkout.

Step 3

Have your government-issued ID and “Ready for pickup” email handy.

There’s more in Store

From coding camps and game nights to help with device setup and data migration, there’s always something new to discover at your local Microsoft Store.

Device trade-in and recycling

Not sure what to do with that old PC? Bring it to us, and if it’s in working order and free from defects, it may qualify for trade-in value.3 Otherwise, we’ll happily recycle it, safely and securely.

Find your store

Get up and running

Our Answer Desk team will set up, configure, and personalize your new device and accessories, plus share tips to help you achieve more.

Schedule an appointment

Free returns

Need to return something? No problem. Any device can be returned within 30 days of purchase.

Learn more

Buy eligible products online at Microsoft Store and select in-store pickup at checkout. In-store pickup will only be offered as an option with eligible products. Once you’ve placed your order, you’ll receive two emails. The first will confirm that you’ve placed your order and that it is being processed. The second is your “Ready for pickup” email that will confirm your order is ready to be picked up at the Microsoft Store you selected at checkout.

When orders are placed during store hours, most pickups are available within two hours.

You will receive a “Ready for pickup” email that confirms you can go to the Microsoft Store you selected at checkout to pick up your order.

Currently, items that are on backorder, pre-order, out of stock, or other select items are not eligible. If an item is ineligible for Buy Online, Pick Up in Store, that option will not be presented at checkout.

After you receive your “Ready for pickup” email, you’ll need to bring that email and your driver’s license or other government-issued ID to the store. The name on your ID must match the name of the person that placed the order. You will not be able to pick up your order at the store until after you have received your “Ready for pickup” email.

You will have seven (7) days from when you received your “Ready for pickup” email to pick up your order at the Microsoft Store you selected. If you don’t pick it up within that time frame, your order will be cancelled.

If the person who placed the order cannot pick it up, you must have the Quick Response (QR) code from the “Ready for pickup” email. If the QR code does not work, then the name on your driver’s license or other government-issued ID must match the name of the person who placed the order.

Find any associate and they will be able to assist you.

You will need to cancel your order and place a new one for the location you’d prefer.

You will need to cancel your order and place a new one to be shipped. The same thing applies if you placed an order to be shipped and now want to pick it up instead.

If you need to cancel your order, you have three options:
1. Go to Microsoft Store and log into your Microsoft account in the top right corner. Then click on your name or picture in the top right corner and click on order history to find the order you want to cancel.
2. Contact the Microsoft retail store where you placed the order.
3. Cancel in person at your local Microsoft Store. Please bring your “Ready for pickup” email or order confirmation along with a driver’s license or other government-issued ID.

1. Go to Microsoft Store and log into your Microsoft account in the top right corner. Click on your name or picture in the top right corner, then click on order history to find the order you want to return.
2. Visit any Microsoft retail store. Remember to bring in all the items in the original box and the receipt. After the return is complete, a return receipt is provided to the customer. An email confirmation is also sent to the customer. Refunds will be returned to the payment credit card within three to five days of the return transaction.

Currently this service is only being offered in Microsoft Store locations in the United States (excluding Puerto Rico), Canada, the United Kingdom, and Australia.

[1] Only products with the in-store pickup option at checkout are eligible.
[2] Orders must be picked up within seven days to avoid cancellation. Read our FAQ for more information or see an in-store associate for assistance.
[3] Trade-in value can only be used in store.


Store nearest microsoft

Microsoft Store has partnered with Dell to create a small business section in select stores just for business customers like you, highlighting a variety of award-winning Dell products like Latitude notebooks, OptiPlex desktops, and Dell Precision workstations to help you grow your business. Dell offers you a full range of solutions, including accessories and Dell Pro Support Plus extended service plans that will help you to keep your business moving forward. Come check it out at these select Microsoft store locations
NYC 5th Avenue Flagship Store, New York City, NY
Fashion Square Store, Scottsdale, AZ
Lenox Square Store, Atlanta, GA
Park Meadows Store, Lone Tree, CO
Oakbrook Center Store, Oak Brook, IL
Mall of America Store, Bloomington, MN
Fashion Valley Store, San Diego, CA
Stanford Shopping Center Store, Palo Alto, CA
Microsoft store offers devices, cloud solutions, events, support and training that enable small business in every community to achieve more.  At the Microsoft store you can trust that you have all the support to be successful as experts are ready to assist with all your small business needs such as: 
  • Answer desk services which help keep your small business devices running smoothly
  • A variety of device customization services to make the most of your technology
  • Onsite business sales specialists, training and workshops 
  • Technical support offerings with Extended Service Plans
Additionally, you are working with a company and team of people committed to being part of your community through our no-profit involvement, trainings and workshops.
Comment résoudre les problèmes liés à l’application Microsoft Store - Microsoft

Microsoft Stores Closing: 5 Big Things To Know

No More Microsoft Store

Microsoft's decade-plus foray into running its own retail stores is over. All Microsoft stores are closing--or maybe more precisely, they are not reopening, since they've already been closed for months as a result of the COVID-19 pandemic. The Microsoft stores never approached the popularity of the Apple stores that they emulated, but they did serve their purpose for some--whether it was a Surface owner looking to take their device in for support or a business customer looking to put their hands on a business-ready Windows 10 laptop (usually not an option at a Best Buy, but something that Microsoft stores offered). Regardless, the Microsoft stores are now a thing of the past, at least in their physical form.

What follows are five big things to know about the Microsoft stores closing.



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