When I called to request a quote and pick up on my busted riding mower, I was quoted a 2 day turn around for diagnosis, repair, and redelivery. After a week with no word, I called and learned that the problem was anyway fixed, and the mower ready to be returned. I scheduled redelivery, which would up take another week, then through no fault of the businesses, I missed the redelivery attempt. My Doorbell cam caught footage of the delivery: the fella walked up to my door, knocked exactly once, ignored the doorbell entirely (which would actually have gotten me to respond), then waited 30 seconds, and drove away with the mower. It took nearly another week to even get on the schedule to attempt redelivery, and I would have had to wait another 4 or 5 days for the actual drop off. Finally, I got my hands on a trailer and just picked it up myself. I will say that repair worked, my old mower runs again, and it didnt break the bank. The hassle wasnt worth it though, and multiple 15+ minute hold times on the phone left something to be desired from the customer service department. If you can reliably pick up and drop off your own equipment, this might be the place for you. If youre not in hurry to get your stuff fixed and you dont mind uncertainty, this might be the place for you. Its probably not the place for me.
Cascade Garden Equipment, LLC
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Hours
Business operations may be affected due to COVID Please contact the business directly to verify hours.
Most Recent Comments
June
They were unable to answer my questions about a zero turn lawnmower and promised to call me the next day with the answers. I haven't heard from them.
April
My father, Clement Albert, started Cascade Garden Equipment back in the day. Long time ago. He was so good at fixing all equipment and everyone loved him!
August
Horrible experience. Brought in a pressure washer needing a new carburetor. Called 3 times over 2 weeks for an update. They said they just got the part each time. Never happened. Drove in today. Couldn’t find or get a status on this part. Took my machine home in pieces. Unrepaired.
More Comments(43)
From Cascade Garden Equipment, LLC
Cascade Garden Equipment, LLC provides garden equipment repair & parts, & new equipment from brands Toro, Honda, Country Home DR, Redmax, Hustler, Grasshopper & Be Pressure to the Eugene, OR area.Other Information
Parking: Lot, Private
Services: <ul><br><li>Blowers</li><br><li>Equipment & Machinery</li><br><li>Generators</li><br></ul>
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Cascade Garden Equipment, LLC
We strive to treat each customer as if they are one of the family.
Quality Service and Friendly People
- General Info
- Since we have been a full service Sales and repair shop. We service and repair most brands of lawn and garden equipment. We sharpen and balance most mower blades.
- BBB Rating
- A+
BBB Rating and Accreditation information may be delayed up to a week.
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Blowers
- Equipment & Machinery
- Generators
- Brands
- Ariens, Brigg's & Stratton, Cub Cadet, DR Equipment, Honda, Power Trim, Red Max, Tecumseh
- Payment method
- master card, visa, discover, debit, check, financing available, insurance
- Location
- In Eugene, off west 11th Avenue behind the Burger King
- Neighborhoods
- West Eugene, Willow Creek
- Languages
- English, Spanish
- AKA
Cascade Garden Equipment
Cascade Garden & Equipment Llc
Cascade Garden & Equipment
- Other Link
http://www.cascadegardenequipment.com
- Categories
- Lawn Mowers, Farm Equipment, Generators
- Other Information
Parking: Lot, Private
Wheelchair Accessible: Yes
Services: Lawn Mower Sharpening, Tool & Equipment Rental
Pets Allowed: Yes
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Reviews
Cascade Garden Equipment, LLC
Conger St, Eugene, Oregon, United States
()
cascadegardenequip.com
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Worst experience my riding mower ever had. Took it in for servicing and got it back in pieces. Had to go back three times to fix what they broke. Obviously not what I paid for. The guy broke the pulley guard taking it off incorrectly and didn't replace it, which immediately made it throw off the blade belt first time it was engaged. Didn't you try it first? Then, when I got on it to mow my yard it threw off a blade! I don't know where they hire the workers there but they are sub par if they can't even remember to tighten the nut on the blades. Just lucky nobody was injured. Things happen the owner saidwhat, like lawsuits? Then had the audacity to charge me for this shoddy work. All in all I would certainly never go back to this inferior business as they obviously just don't care.
Equipment eugene garden cascade
Looking for Parts and Accessories?
Why Choose Cascade Garden Equipment, LLC
If you are looking for a Honda product in Eugene, you owe it to yourself to stop by Cascade Garden Equipment. You won't be disappointed. Our staff are true experts and we can help you find the right Honda for your needs. We offer great products at great prices. Cascade Garden Equipment is a Honda Premier Service Dealer. We&#;ve been recognized as one of the top dealers nationally for service, meeting Honda's highest customer satisfaction standards for Honda warranty service and parts. You can count on having a great experience when you walk into our door. Come by and see us soon.
Generators
Need a rugged, reliable, powerful, and quiet generator? Come see us at Cascade Garden Equipment, LLC , we will help you find the right Honda product for your project.
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Lawn Mowers
With its unique twin blade mowing system, Honda mowers will give you the best mowing performance. Find yours at Cascade Garden Equipment, LLC .
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Robotic Mowers
Spend your time doing something you enjoy. Miimo uses the latest in Honda technology to take care of your lawn day and night, so you don't have to. Get Miimo at Cascade Garden Equipment, LLC .
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Water Pumps
Tough, rugged, and reliable, Honda pumps. Whether you need to clean up a small leak or a trash pump for your construction site, Cascade Garden Equipment, LLC has you covered.
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Tillers
With the perfect balance between power and versatility, Honda tillers will you easy unsurpassed performance. Buy yours at Cascade Garden Equipment, LLC today!
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Trimmers
Honda’s 4 stroke trimmers make your tough jobs easy. Check them out as well as the new VersAttach system (1 tool – 6 tasks) at Cascade Garden Equipment, LLC today.
Learn MoreFind all the parts and accessories for your Honda products at Cascade Garden Equipment, LLC in Eugene. If we don’t have it in stock we can order it for you.
Honda Lawn Mowers
Internal Combustion Engine Products:
WARNING: This product can expose you to chemicals including soots, tars, and mineral oils, which are known to the State of California to cause cancer, and carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Miimo Robotic Mower
WARNING: This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Versattach System Attachments
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Electric Water Pumps
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
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- Wednesday: AM - PM
- Thursday: AM - PM
- Friday: AM - PM
- Saturday: Closed
- Sunday: Closed
- Monday: AM - PM
- Tuesday: AM - PM
Chamber Rating
Cascade Garden Equipment, LLC provides garden equipment repair & parts, & new equipment from brands Toro, Honda, Country Home DR, Redmax, Hustler, Grasshopper & Be Pressure to the Eugene, OR area.
- Cub Cadet Products
- Redmax Hedge Trimmers
- Hustler Finishing Mowers
- DR Power Log splitters
- Grasshopper Mowers
- Be Pressure Cold Water Pressure Washers
- DR Power Brush cutters
- DR Power Wood chippers
- DR Power Shredders
- DR Power Walk-behind trimmers
- DR Power Leaf vacuums
- Honda lawn Mowers
- Honda Genderators
- Honda String Trimmers
- Honda Pumps
- Honda Tillers
- Redmax Leaf Blowers
- Redmax Grass Trimmers
- Redmax Sprayers
- Hustler Turf Mowers
- Hustler Walk-behind Mowers
- Hustler Stand-on Mowers
- Hustler Zero-turn Mower
- Be Pressure Generators
- Be Pressure Pressure Washer Accessories
- Be Pressure Equipment Accessories
- Be Pressure Air Compressors
- Be Pressure Water Pumps
- Toro Products
- Be Pressure Whirl-A-Way
- Generators
- Garden Equipment Repair And Service
- Blowers
- Trimmers
- Pumps
- Lawn Mower
- Turf Mowers
- Under Riding Mower
- Walk-Behind Mower
- Toro
- Honda
- Country Home
- Redmax
- Cub Cadet
- Hustler Turf
- Grasshopper
- Be Pressure
- Full Garden Equipment Service
- Power Equipment Parts
- Power Equipment Sales
- CASH
- CHECK
- MASTERCARD
- DISCOVER
- VISA
What is the phone number for Cascade Garden Equipment, LLC?
The phone number for Cascade Garden Equipment, LLC is: ()
Where is Cascade Garden Equipment, LLC located?
Cascade Garden Equipment, LLC is located at Conger, Eugene, Oregon
What is the internet address for Cascade Garden Equipment, LLC?
The website (URL) for Cascade Garden Equipment, LLC is: http://cascadegardenequip.com
How big is Cascade Garden Equipment, LLC?
Cascade Garden Equipment, LLC employs approximately 20+ people.
What days are Cascade Garden Equipment, LLC open?
Cascade Garden Equipment, LLC is open:
Wednesday: AM - PM
Thursday: AM - PM
Friday: AM - PM
Saturday: Closed
Sunday: Closed
Monday: AM - PM
Tuesday: AM - PM
