Buyer Beware! The true colors of this business has shown itself to us during these difficult times of Covid. We signed a contract to build a Dynamax back in February, only to watch the world change in the following weeks. This led to two challenges: 1) our employment/income was possibly in jeopardy and 2) with the Forest River plant shut down, there was, in our opinion, little to no chance of delivery this year in which to use the RV.Upon signing the contact we asked, “so what happens to our $10,000 deposit if for some crazy reason we would cancel this order?” We got the political, evasive, non-answer of “oh, that has never happened, and even it does, we’ll work it out…”. We left that non-answer slide because at the time we could not envision a scenario where we would cancel the contract.We notified Van City ~3 weeks after our contract signing that we wanted to cancel the order, in which they said it was too late because Forest River already assigned a VIN number to the build (conveniently just days prior to our notice). According to them, an assigned VIN meant they were committed to the build. We highly doubted that the Freightliner chassis ever left the lot and construction had begun, but that was their “story” and justification for not refunding our deposit. There were many other evasive, side-talking, non-answer communications from this company which are too lengthy to convey here that left us wondering why we ever decided to do business with them.The contract states the deposit may be kept for liquidated damages. I’m not a lawyer, but liquidated damages is basically a legal term that represents the estimate of future actual cost of damages.In the end, this company kept every penny of our $10,000 deposit for “liquidated damages” which we felt was unethical and unfair. There was no way, in our opinion, they incurred $10,000 of costs by pushing a purchase and build contract plus some trade-in transactions through their back-office. We offered $2-3,000 as a fair compromise, but it was turned down.Despite this bad experience, we ultimately decided to purchase an already built Dynamax from another dealership (at a much better price!) so we could enjoy the outdoors during this crazy summer and year. We’ll be writing a glowing, positive review for that dealership because they handled a few transaction challenges professionally, ethically and honestly. That is all you can ask for.In summary, you can always tell a company’s true colors when things go wrong. As you have read, we did not have a good experience with Van City and would not recommend them to friends, family or frankly anyone. Fortunately, we all get to choose who we patronize and give our hard earned money to. Good luck if you choose to do business here.
Welcome to Van City RV
Here at Van City RV, we are committed to providing excellent customer service to every guest from the moment you walk in through our doors. We provide fair, affordable pricing and a sales environment like no other! Our sales team will help you find the perfect 'home away from home' with their friendliness, knowledge, and zero pressure attitude.
With 4 dealerships conveniently located in Las Vegas, NV, Kalispell, MT, St Louis, MO, and Colorado Springs, CO, we have made lifelong relationships with each of our customers. We have thousands of satisfied customers both nationally and internationally, and we would love to add you to the family!
Van City RV is the name you can trust. Please allow us the time to prove it to you. We will see you soon to begin your newest adventure!
Still a little hesitant? You can ease your mind by visiting us on Google Review’s (Las Vegas, NV, Kalispell, MT, St Louis, MO, and Colorado Springs, CO), Facebook, YouTube and Instagram. Let us show you how honest and welcoming we are.
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Van City Rv. Louis and Colorado Springs. Van City RV is not responsible for any misprints typos or errors found in our website pages. Van City RV is not responsible for any misprints typos or errors found in our website pages. Chinook RV Roadtrek Pleasure-Way Leisure Travel Triple E. The health and well-being of our customers and employees is our top priority. Chinook RV Roadtrek Pleasure-Way Leisure Travel. Any price listed excludes sales tax registration tags and delivery fees. Louis Van City RV in St Louis ROCKS. Triple E Coachmen and Renegade. Van City RV in 3850 Hwy 93 S Kalispell MT 59901 on RV Trader.
Van City RV in 3850 Hwy 93 S Kalispell MT 59901 on RV Trader. Van City RV in 6385 S Arville St Las Vegas NV 89118 on RV Trader. The good news is that with todays technology there is plenty of work you. With over 45 years of experience in the RV Van business featuring the top Class B brands. I would gladly do a fly and drive to buy from them. Van City RV - St. 8 reviews of Van City RV - St. Van City RV 3100 Telegraph Rd Saint Louis MO 63126. As a Specialty Class B Van Dealer since 2003 we have the experience and expertise you need for purchasing a new RV. Van City RV is not responsible for any misprints typos or errors found in our website pages.
Van City RV caters to customers throughout the United States and Canada selling major brands of new Class B Motorhome Camper Vans.
Van City RV is not responsible for any misprints typos or errors found in our website pages. 2022 Thor Motor Coach Tiburon Sprinter 24TT Thor Motor Coach Tiburon Sprinter Class C diesel motorhome 24TT highlights. SERVICE - SERVICE - SERVICE - Competent SERVICE - Courteous SERVICE. Van City RV caters to customers throughout the United States and Canada selling major brands of new Class B Motorhome Camper Vans. 2022 Thor Motor Coach Tiburon Sprinter 24TT. Manufacturer pictures specifications and features may be used in place of actual units on our lot. Van City RV - St. Van City RV is not responsible for any misprints typos or errors found in our website pages. 12738 likes 443 talking about this 154 were here. The health and well-being of our customers and employees is our top priority. RV Dealer in Kalispell Montana for Coachmen Chinook RV Leisure Travel Vans Dynamax Pleasure-Way Renegade and Roadtrek.
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